Last updated: 2025. This Privacy Policy applies to all registered members and visitors of the game77 platform. Please take a moment to read it carefully.
When you register an account with game77, we collect the personal information you provide directly to us, including your full name, date of birth, email address, mobile number, and billing details in Philippine pesos (PHP). We also collect information generated through your use of the platform, such as your login timestamps, device type, IP address, browser, and the pages or sections you visit within the site. For identity verification purposes required under applicable Philippine regulations, we may additionally request a government-issued ID and proof of address. Payment-related data — including transaction histories, deposit and withdrawal records — are stored securely and used solely for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless you voluntarily disclose such details through a support interaction.
We may also receive limited information about you from third-party payment processors when you complete a financial transaction on the platform. This information is restricted to what is necessary to verify and complete the transaction, and it is handled in full accordance with the data minimisation principle under the Philippine Data Privacy Act of 2012.
Your personal data is used to create and manage your game77 account, process deposits and withdrawals, verify your identity, and ensure compliance with responsible gaming obligations. We also use your data to personalise your experience across the Casino, Bet, Rewards, and VIP sections of the platform, so that the content and offers you see are relevant to your activity and preferences. Communications such as transaction confirmations, security alerts, and responses to support requests are sent using the contact details you registered with us. Where you have opted in, we may also send promotional updates about new features, bonuses, or events — you can withdraw this consent at any time through your account settings.
We use aggregated, anonymised data to analyse platform performance, improve the user experience, and develop new features. This aggregated data does not identify you as an individual and is never shared with third parties in a form that could be used to identify you personally. We do not sell your personal data to any third party under any circumstances.
game77 does not share your personal data with third parties except in the limited circumstances described here. We may share your data with trusted payment processors, identity verification partners, and fraud prevention services solely to the extent necessary to operate the platform safely and in compliance with Philippine law. These third-party service providers are contractually obligated to process your data only on our instructions and to maintain appropriate security standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so — for example, in response to a valid court order or to comply with anti-money laundering obligations. Outside of these specific circumstances, your data remains within the game77 platform environment and is not disclosed to any other party.
In the event that game77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. Should this occur, we will notify you via the email address registered to your account and ensure that the successor entity is bound by privacy obligations no less protective than those set out in this policy. Your rights as a data subject under the Philippine Data Privacy Act will remain fully intact throughout any such transition.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL/TLS protocols, access controls that restrict data handling to authorised personnel only, and regular security assessments of our platform infrastructure. Passwords are stored in hashed form and are never visible to game77 staff. You are responsible for maintaining the confidentiality of your own account credentials and for logging out of shared devices after each session.
Your personal data is retained for as long as your account remains active and for a further period required by applicable Philippine regulations after account closure — typically five years in respect of financial transaction records. Once the applicable retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. You may request early deletion of certain categories of data by contacting our support team, subject to any overriding legal retention requirements that apply to your account records.
As a registered member based in the Philippines, you are entitled to the data subject rights recognised under the Philippine Data Privacy Act of 2012. These include the right to be informed about how your personal data is processed, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information. You also have the right to object to or withdraw consent for certain processing activities, the right to request erasure of your data where legally permissible, and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.
To exercise any of these rights, please contact the game77 data privacy team using the support email address provided in the footer of this page. We will acknowledge your request within a reasonable timeframe and respond in full within the period prescribed by applicable Philippine law. We will not discriminate against you or restrict your access to the platform as a result of you exercising any data subject right. Requests will be processed free of charge in the first instance, though a reasonable fee may apply for manifestly unfounded or excessive repeat requests.
game77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are necessary for core platform functionality such as maintaining your login session and remembering your preferences — these cannot be disabled without affecting your ability to use the platform. Analytical cookies help us understand how members navigate the site so that we can make improvements to layout, content, and performance. We do not use third-party advertising cookies or behavioural tracking technologies that share your data with external advertising networks.
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to register, log in, place bets, or access casino-style entertainment on the game77 platform. A full list of the cookies we use and their specific purposes is available on request from our support team. By continuing to use the platform after being presented with this policy, you acknowledge the use of essential cookies as described above.
game77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered members via a platform notification or by email to the address associated with your account. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information. Continued use of the platform following any update constitutes your acknowledgment of the revised policy.
If you have any questions or concerns about this Privacy Policy or about how game77 handles your personal data, please do not hesitate to reach out to our support team at the email address listed in the footer of this page. We are committed to resolving any privacy concerns promptly and transparently, in the spirit of the data subject rights guaranteed under Philippine law. Your trust is the foundation of the game77 platform experience, and we take our obligations as a data controller seriously.
Straight answers to the data and privacy questions we hear most often from players on the game77 platform.
Now that you know how game77 handles your privacy, you can play with full confidence. Join Filipino players who trust the platform every day for sports betting and casino-style entertainment.